GDPR compliant Secure Video & CCTV redaction service for anyone needing to protect their data. Your CCTV made safe for distribution with forensic process and peer review. Hide faces and distinguishing features, mask registration license plates, censor screens, written notes, documents and security systems on CCTV footage.
Protecting your staff, customers and personal information.
There are three levels of CCTV video processing services on offer, with increasing enhanced security features, benefits and a transparent pricing structure for your convenience. All prices subject to VAT.
Footage is uploaded, manually processed remotely, and securely destroyed once complete.
£35/hour
Footage collected in person, manually processed remotely and returned in person.
£35/hour, 75p/mile from NG32
Footage remains at customers premises, is manually processed on-site, under your supervision.
£45/hour, 75p/mile from NG32
A busy retail establishment five miles from NG32. Nine CCTV videos collected in person from site and manually processed remotely. Footage covered the parking area and inside the store. All subjects faces and sensitive information were blurred except for one individual. The footage was returned in person. Total £216.56 + VAT.
Blurring - a subtle smooth defocussed patch over sensitive data areas
Pixellating - patches containing small dynamic blocks that suggest movement without revealing details, breaking up the censored part of the image
Blanking - solid black, white or coloured patch completely covering any details underneath
From start to finish you can be assured that we will keep your footage safe, using only vetted personnel and carriers. We do not keep any footage, and when each job is finished, the drives used are electronically ‘shredded’ for your peace of mind.
Protection of Subject Data is a requirement of the data protection legislation in the UK, As a data controller, you have a legal responsibility to ensure you comply with the General Data Protection Regulation (GDPR) when disclosing surveillance footage or still image of individuals.
Compliance is particularly important when responding to subject access requests (SARs), as a minimum requirement you must protect the identity of any other individuals shown in the image, this can be achieved by blurring/pixelation of facial features and locations using video/image redaction.
Further information and how to respond to requests can be found on the ICO website
The need for the redaction process is quite simple, it’s designed to protect the identity of those not involved in the subject access request (SAR), Compliance with a subject access request is a requirement of the data protection legislation in the UK, this is known as the General Data Protection Regulation (GDPR).
As a data controller (Anyone with a CCTV system) you have a legal responsibility to ensure you comply with the law when disclosing surveillance footage and still images of individuals.
Yes. The EU – GDPR (European Union – General Data Protection Regulations) were introduced in May 2018 across all countries inside the European Union. Despite our transition outside of the European Economic Area on 31st of December 2020, the GDPR is here to stay and will continue to be in effect for the foreseeable furture.
The GDPR was brought into law in the UK on 31st of December 2020 as the ‘UK GDPR’, however there may be further developments about how we deal with particular issues such as UK-EU data transfers. It was announced that there will be little change to the core data protection principles, rights and obligations found in the GDPR.
To put it quite simply, if you operate inside the UK, you will need to continue to comply with UK data protection laws & regulations.
Use of CCTV security footage is widespread across various sectors, including policing, retail, healthcare, education, and public transport. While these recordings are invaluable for enhancing security and improving operations, they can also pose significant risks regarding personal data protection. To strike a balance between utilising this footage and safeguarding individual privacy, our video redaction and masking services have emerged as essential tools for organisations that must handle sensitive information responsibly.
Video redaction is the process of editing CCTV footage to obscure or remove identifiable information or personal data before distribution or public sharing. This service is crucial for a variety of reasons. For instance, police often rely on video footage evidence to investigate crimes, but they must ensure that the images shared with the public or in court do not expose sensitive information about innocent bystanders. Similarly, retail businesses may use footage for loss prevention but need to redact images of customers who are not involved in any incident.
Healthcare facilities are mandated to protect patients' privacy under GDPR in Europe (and HIPAA in the U.S). As they capture footage for security or monitoring purposes, redacting the identities of patients and staff helps ensure compliance with these laws. Educational institutions, which also maintain CCTV systems for safety and supervision, must be equally vigilant in protecting the identities of students and staff members. Public transport hubs, monitoring passenger movements, face similar challenges; removing identifiable features is essential to maintaining public trust.
As organisations become increasingly aware of the need to handle personal data with care, understanding the General Data Protection Regulation (GDPR) is crucial. GDPR has established strict guidelines for the processing and safeguarding of personal data throughout Europe, including the necessity to be mindful of how video footage containing identifiable individuals is used.
When an organisation receives a Subject Access Request (SAR) under GDPR, they have a duty to respond in a legally compliant manner. This entails reviewing any CCTV footage for identifiable information and applying appropriate redaction techniques before releasing any material. Failure to do so can lead to significant legal ramifications, including heavy fines. Organisations must educate themselves on these obligations to avoid potential infractions.
Using our comprehensive video redaction and masking services is not just about compliance; it is about instilling confidence among stakeholders. Organisations that prioritise personal data protection demonstrate responsibility and respect for individual privacy, which can enhance public perception and trust.
Furthermore, by using our video redaction and masking service, you can focus on your core activities while maintaining the highest standard of privacy protection.
Surveillance is a common part of daily life, making our video redaction and masking services indispensable. We can empower organisations across various sectors to utilise CCTV footage effectively while adhering to GDPR and protecting individuals' rights. By implementing these services, organisations can foster a more secure environment, paving the way for safer and more accountable practices in managing personal data.
Many subject access requests come from banks due to counting questions like cash bag deposits, counting facilities and cash in transit services. Aquarius can make the masking suitable for each request,
We have always managed to securely mask all identities and security procedures while still disclosing enough of the footage so you can see exactly what you need to.
It's all done manually and we really think about your footage. That’s something an algorithm just can’t do.
Retailers, Supermarkets and Shopping Centres have a lot of footfall and many premises. This leads to varied requests and many subject access requests (SARs) relating to CCTV in busy car parks giving rise to identifiable data such as number plates as well as faces on CCTV.
Medical emergencies in shops which can mean more careful masking to hide the identities of staff and members of the public who help whilst still leaving the footage clear enough to show healthcare professionals what happened. It can be beneficial to show the moments immediately preceding a fit or blackout to a doctor, as it can help them diagnose the reason.
People use CCTV subject access requests to see how their bag or mobile phone was stolen. We know the unmasked footage goes to the police, but the public want to see it for themselves, and we can help you to comply with data protection law whilst satisfying your customer, as easily as possible.
Surveillance cameras are now becoming the number one tool for crime prevention.
We can assist Police forces, MOD, MOJ, Bus companies, Airports, Schools, Hospitals and Councils. You can be confident that we’ll operate securely and within the law with SARs and FOI requests.
Aquarius Creative is based in the UK and was incorporated in 2003. As a sole proprietor, my company gives you the benefit of personalized attention and dedicated service.
With no large team to navigate through or hierarchy to manoeuvre, you can feel confident that your needs will be addressed promptly and efficiently.
This direct line of communication ensures clear understanding of project goals, quick turnaround times, and a personalised touch tailored to your individual needs.