We manually redact surveillance footage for Subject Access Requests (SARs), Data Subject Access Requests (DSARs), legal proceedings, insurance claims and internal investigations, helping organisations protect personal data in accordance with UK GDPR and the Data Protection Act 2018.
Using professional video editing software, we securely blur faces, vehicle registration plates, computer screens, documents and other personally identifiable information (PII). Every project is completed manually to ensure accurate, reliable redaction, even in busy scenes where automated systems may struggle.
Prices start from £4.50 per minute of footage, with quotations based on the complexity of the footage, the number of people requiring redaction and the level of movement within each scene.
Explore our guide on what to do when you receive a Data Subject Access Request (SAR/DSAR) in the UK.
CCTV video redaction
Body-worn video (BWV) redaction
Dashcam video redaction
Subject Access Requests (SARs)
Data Subject Access Requests (DSARs)
Legal disclosure
Insurance claims
Internal investigations
Freedom of Information requests (where applicable)
Faces
Vehicle registration plates
Computer screens
Documents
ID badges
House numbers
Personal information
Other identifiable features and audio
CCTV footage
Body-worn video (BWV)
Dashcam footage
Mobile phone videos
Drone footage
Security camera recordings
Digital photographs
Audio recordings
Organisations throughout England, Scotland, Wales and Northern Ireland.
From £4.50 per minute (depending on complexity)
GDPR-compliant workflow
Secure file transfer
Confidential processing
Tell us about your project, including the type of media, its duration and what needs to be redacted. We'll discuss your requirements and provide an initial indication of cost and turnaround.
Media can be supplied using secure file transfer services or shared cloud storage. If you have a preferred secure method, we're happy to work with it.
We review the footage to assess its complexity. Factors such as the number of people requiring redaction, movement within the scene and the overall duration all affect the quotation.
Each project is completed manually using professional editing software. Faces, vehicle registration plates, documents, screens, audio or other identifying information are carefully redacted throughout the recording.
Before delivery, the completed media is checked to ensure all requested redactions have been applied consistently and that the finished file remains suitable for its intended use.
The completed files are returned securely for client review in the requested format. Original media and working files are retained only for the agreed period before being securely deleted in accordance with our retention policy.
There are two levels of CCTV video masking and redaction services on offer, with increasing enhanced security features, benefits and a transparent pricing structure for your convenience.
Footage is uploaded, manually processed remotely, and securely destroyed once complete.
From £4.50 per minute of footage
Footage collected in person, manually processed remotely and returned in person.
From £4.50 per minute of footage, 45p per mile to and from NG32
There is a minimum charge of £45 and all prices are subject to VAT.
Aquarius Creative provides secure manual CCTV, body-worn video (BWV), dashcam, image and audio redaction services for organisations that need recorded media prepared for disclosure. We support Subject Access Requests (SARs), Data Subject Access Requests (DSARs), legal proceedings, insurance claims, internal investigations and other situations where personal information must be protected before footage is shared.
Unlike many automated redaction platforms, there are no monthly subscriptions, software licences or minimum contracts. Simply send us the footage you need redacted and pay only for the work completed.
Every frame is reviewed by an experienced editor rather than relying solely on automated AI software. This helps ensure faces, vehicle registration plates, documents, computer screens, audio and other identifying information are consistently redacted, even in busy or complex scenes.
We regularly prepare CCTV and body-worn video for legal disclosure, insurance claims, internal investigations and Subject Access Requests. Each project is completed in accordance with your written instructions while preserving the evidential value of the footage.
Our service helps organisations respond to Subject Access Requests (SARs) and Data Subject Access Requests (DSARs) where footage contains multiple identifiable individuals. We can redact third parties while allowing the relevant data subject to remain visible where instructed.
Aquarius Creative is based in the UK and works with organisations throughout England, Scotland, Wales and Northern Ireland. Media is transferred, stored and delivered using secure processes, with all work undertaken under our Data Processing Agreement (DPA). We provide technical redaction services only; decisions regarding disclosure and legal compliance remain the responsibility of the Data Controller.
Every project receives a transparent quotation based on footage duration, complexity and redaction requirements. We keep you informed throughout the quotation, redaction and delivery process and follow your written instructions carefully at every stage.
CCTV footage
Body-worn video (BWV)
Dashcam footage
Mobile phone video
Drone footage
Photographs
Audio recordings
Police forces rely on CCTV, body-worn video (BWV), dashcam footage and other digital evidence to support criminal investigations, protect officers, document incidents and present evidence in court. Before footage can be disclosed as part of legal proceedings, shared with the media or released to the public, personal information relating to victims, witnesses, members of the public and police officers may need to be redacted.
Aquarius Creative provides secure manual video redaction services that help police forces prepare footage for disclosure while preserving its evidential value. Faces, vehicle registration plates, addresses, computer screens, confidential documents, audio and other identifying information can be carefully redacted without obscuring the details that are relevant to an investigation.
Body-worn video has become an important tool for modern policing, capturing incidents as they happen, supporting investigations, protecting officers from false allegations and providing valuable evidence for criminal prosecutions. Where footage is released for appeals, public reassurance or media communications, professional redaction helps protect the identities of individuals who are not directly involved while supporting compliance with UK GDPR and the Data Protection Act 2018.
We can work with footage exported from many leading body-worn video systems, including Axon Body 2, Body 3 and Body 4, Motorola VB400 and V700, Reveal Media, Axis Communications, and i-PRO (formerly Panasonic), together with CCTV, dashcam and other digital video formats.
Every project is completed manually, allowing redaction to remain accurate even where people move quickly, faces become partially obscured or individuals enter and leave the frame during an incident.
Private security companies rely on CCTV, body-worn video (BWV) and other recorded media to protect people, property and assets across a wide range of environments, including shopping centres, office buildings, industrial sites, construction projects, retail premises and public events. When footage needs to be shared with clients, insurers, solicitors or the police, personal information relating to members of the public, visitors and staff often needs to be protected.
Aquarius Creative provides secure manual CCTV and media redaction services that help security companies prepare footage for investigations, insurance claims, Subject Access Requests (SARs), Data Subject Access Requests (DSARs), legal proceedings and internal reviews. Faces, vehicle registration plates, ID badges, computer screens, documents, audio and other identifying information can be carefully redacted while preserving the evidential value of the original recording.
Body-worn video is increasingly used by mobile patrol officers, event security teams and static guards to document incidents, protect staff and provide an accurate record of events. Manual redaction allows footage to be shared for operational, legal or training purposes while helping organisations comply with UK GDPR and the Data Protection Act 2018.
We can work with footage exported from many leading body-worn video systems, including Axon Body 2, Body 3 and Body 4, Motorola VB400 and V700, Reveal Media, Axis Communications, and i-PRO (formerly Panasonic), together with CCTV, dashcam and other digital video formats.
We regularly work with security providers supporting commercial landlords, managing agents, local authorities, retailers and event organisers where CCTV or body-worn video forms part of the available evidence.
If you're responsible for managing CCTV footage, you'll know that responding to Subject Access Requests (SARs), Data Subject Access Requests (DSARs), internal investigations and requests from the police or legal representatives can be both time-consuming and legally sensitive. Before footage can be disclosed, you may need to protect the identities of people who are not directly involved in an incident.
Aquarius Creative provides secure manual CCTV, body-worn video (BWV) and media redaction services that help CCTV controllers, system managers and surveillance teams prepare footage for lawful disclosure. Faces, vehicle registration plates, ID badges, computer screens, documents, audio and other identifying information can be carefully redacted while preserving the evidential value of the original recording.
Whether you manage surveillance across commercial premises, residential developments, retail environments, industrial sites or public spaces, we can help reduce the administrative burden of preparing footage for disclosure. There's no software to install, no monthly subscription and no specialist training required. Simply send us the footage and we'll return professionally redacted files ready for sharing.
Our service supports organisations responding to SARs, DSARs, insurance claims, legal proceedings and regulatory investigations, helping CCTV managers meet their obligations under UK GDPR and the Data Protection Act 2018 while maintaining secure handling of confidential media.
Insurance companies, loss adjusters and claims investigators often rely on CCTV, dashcam, body-worn video and other recorded media when assessing liability, investigating claims and resolving disputes. Whether the footage relates to a road traffic collision, slip, trip and fall, property damage, theft, workplace accident or suspected fraudulent claim, it may contain personal information relating to individuals who are not directly involved.
Our manual video redaction service helps insurers prepare footage for claims handling, legal proceedings and information sharing while preserving its evidential value. Faces, vehicle registration plates, addresses, computer screens, documents, audio and other identifying information can be carefully redacted, allowing the key events and sequence of the incident to remain clearly visible.
Professional redaction enables insurers to share relevant footage with policyholders, solicitors, expert witnesses, investigators and the courts without unnecessarily exposing the identities of bystanders, neighbouring properties, employees or members of the public. Every project is completed manually to help ensure accurate, consistent redaction, even where footage contains multiple people or complex scenes.
By combining careful manual editing with secure handling of confidential media, Aquarius Creative helps insurance professionals balance effective claims management with their obligations under UK GDPR and the Data Protection Act 2018.
Solicitors often need CCTV, body-worn video and other recorded media to be redacted before it can be disclosed during legal proceedings or hared with clients, legal representatives, expert witnesses, insurers or the courts. Footage is used across a wide range of legal matters, including property management, tenancy disputes, personal injury claims, employment matters, commercial litigation and criminal proceedings. In every case, protecting the privacy of individuals who are not directly involved is an important part of the disclosure process.
Aquarius Creative provides secure manual video redaction services that help solicitors prepare footage for disclosure while preserving its evidential value. Faces, vehicle registration plates, addresses, computer screens, documents, audio and other identifying information can be carefully redacted in accordance with your instructions, allowing relevant evidence to remain visible while protecting the personal data of third parties.
We can assist solicitors acting on behalf of property owners, managing agents, housing providers and commercial organisations where CCTV or other recorded media forms part of the available evidence.
We understand that legal matters often involve confidential information and tight deadlines. Media is handled securely throughout the project, with clear communication from quotation through to delivery, helping solicitors meet their obligations under UK GDPR and the Data Protection Act 2018.
Local authorities use CCTV, body-worn video and other recorded media for a wide range of purposes, including investigating anti-social behaviour, environmental offences, fly-tipping, vandalism, public safety incidents and parking or traffic enforcement. When footage needs to be disclosed as part of a Subject Access Request (SAR), Data Subject Access Request (DSAR), legal proceedings or shared with partner organisations, personal information relating to other individuals often needs to be protected.
Aquarius Creative provides secure manual CCTV and media redaction services that help local authorities prepare footage for disclosure while preserving its evidential value. Faces, vehicle registration plates, addresses, computer screens and other identifying information can be carefully redacted before footage is shared with the police, legal representatives, insurers, government agencies or the requester.
When councils capture footage in public spaces, they are responsible for handling that data in accordance with UK GDPR and the Surveillance Camera Code of Practice. Manual redaction helps protect the privacy of members of the public while allowing relevant evidence to remain visible for investigations, enforcement action and legal proceedings.
Redacted footage supports transparency and lawful information sharing without unnecessarily exposing the identities of residents, visitors or council employees who are not directly involved in an incident.
Housing associations regularly use CCTV, BWV and other recorded media to investigate anti-social behaviour, tenancy disputes, criminal damage, fly-tipping, unauthorised access and incidents affecting residents or staff. When footage needs to be disclosed as part of a Subject Access Request (SAR), Data Subject Access Request (DSAR), insurance claim or legal matter, personal information relating to other individuals often needs to be protected.
Aquarius Creative provides manual CCTV, body-worn video and media redaction services to help housing associations comply with UK GDPR while preserving the evidential value of the original recording.
Faces, vehicle registration plates, addresses and other identifying information can be securely redacted before footage is shared with the requester, legal representatives, insurers, the police or other authorised organisations.
Each project is manually reviewed to ensure accurate and consistent redaction across all kinds of media; from fixed CCTV systems, body-worn cameras, dashcams or mobile phones.
Banks, building societies, insurers, cash management companies and cash-in-transit providers often rely on CCTV and other recorded media when investigating customer queries, cash handling discrepancies, security incidents and Subject Access Requests (SARs). Footage may need to be disclosed while protecting the identities of customers, employees, contractors and security personnel, together with confidential operational procedures.
Aquarius Creative provides secure manual CCTV and media redaction services that help financial organisations prepare footage for disclosure while preserving the evidential value of the recording. Faces, vehicle registration plates, staff ID cards, computer screens, PIN entry devices, documents and other identifying or commercially sensitive information can be carefully redacted in accordance with your requirements.
Many requests involve footage from cash counting facilities, cash bag deposits or cash-in-transit operations, where it's essential to disclose the relevant events without revealing sensitive security procedures or the identities of individuals who are not directly involved. Manual redaction makes it possible to balance transparency with security.
Every project is completed manually by an experienced video professional. We carefully review each recording and apply redaction that is appropriate to the circumstances, preserving the information you need while protecting the information you don't. That's something an automated algorithm simply can't achieve with the same level of judgement.
Shopping centres, supermarkets and retail businesses use CCTV extensively to help protect customers, employees and property. As a result, they frequently receive Subject Access Requests (SARs), Data Subject Access Requests (DSARs), insurance enquiries and requests from the police relating to thefts, accidents, medical emergencies and incidents occurring in busy stores or car parks. These recordings often contain large numbers of identifiable people, vehicle registration plates and other personal information that must be protected before footage can be disclosed.
Aquarius Creative provides secure manual CCTV and media redaction services that help retailers prepare footage for lawful disclosure while preserving its evidential value. Faces, vehicle registration plates, staff ID badges, computer screens, payment terminals and other identifying information can be carefully redacted, allowing the important events to remain clearly visible.
Retail environments often present unique challenges. A single recording may contain hundreds of customers moving through a store or car park, making accurate manual redaction essential. Medical emergencies can also require particularly careful editing, allowing healthcare professionals to review the circumstances surrounding an incident while protecting the identities of members of the public and staff who assisted.
We also understand that many customers request CCTV footage following the theft of a handbag, wallet or mobile phone. While the original footage may also form part of a police investigation, professionally redacted copies can often be disclosed to the requester without unnecessarily revealing the identities of other shoppers or employees. This helps retailers meet their obligations under UK GDPR while providing a helpful and transparent response to customers.
Airports, railway stations, bus operators, tram networks, ferry terminals and other transport hubs rely on CCTV and other recorded media to help protect passengers, staff and infrastructure. Footage is frequently reviewed following security incidents, accidents, anti-social behaviour, passenger complaints and Subject Access Requests (SARs). Because these environments are often busy and record thousands of people every day, personal information relating to individuals who are not directly involved may need to be protected before footage can be disclosed.
Aquarius Creative provides secure manual CCTV and media redaction services that help transport operators prepare footage for lawful disclosure while preserving its evidential value. Faces, vehicle registration plates, staff ID cards, computer screens, documents and other identifying information can be carefully redacted before footage is shared with the police, insurers, legal representatives, regulators or the requester.
Transport environments often present complex redaction challenges, with large numbers of passengers moving through stations, terminals and platforms at the same time. Manual redaction helps ensure that relevant evidence remains visible while protecting the privacy of members of the public and supporting compliance with UK GDPR and the Data Protection Act 2018.
Professional video redaction allows transport operators to share CCTV and body-worn video with confidence during insurance claims, legal proceedings, customer complaints and internal investigations. Sensitive personal information remains protected while the footage retains the evidential detail needed for its intended purpose.
Hospitals, NHS trusts, private healthcare providers and other medical organisations use CCTV and body-worn video to help protect patients, visitors and staff, monitor sensitive areas and investigate incidents such as violence, theft, safeguarding concerns and accidents. When footage needs to be disclosed as part of a Subject Access Request (SAR), Data Subject Access Request (DSAR), legal proceedings, police investigation or internal review, personal information relating to other individuals often needs to be protected.
Aquarius Creative provides secure manual CCTV and media redaction services that help healthcare organisations prepare footage for lawful disclosure while preserving the evidential detail needed for its intended purpose. Faces, names, patient records, computer screens, identification badges, vehicle registration plates and other identifying information can be carefully redacted before footage is shared with authorised recipients.
Healthcare environments present unique redaction challenges. Footage may include vulnerable patients, children, visitors, clinical staff and members of the public, often within busy wards, waiting areas, entrances and reception departments. Manual redaction helps protect patient confidentiality while allowing the relevant events to remain clearly visible for investigations, complaints, safeguarding reviews and legal matters.
Professional video redaction enables healthcare providers to meet their obligations under UK GDPR, the Data Protection Act 2018 and established patient confidentiality principles, supporting the secure disclosure of CCTV and body-worn video without compromising the privacy of individuals who are not directly involved.
Schools, colleges and other educational settings use CCTV surveillance systems and other recorded media to help safeguard pupils, students, staff and visitors, investigate incidents, deter bullying and vandalism, and support the overall safety of the school environment. When footage needs to be disclosed as part of a Subject Access Request (SAR), Data Subject Access Request (DSAR), safeguarding investigation, disciplinary process or legal matter, personal information relating to other individuals often needs to be protected.
Aquarius Creative provides secure manual CCTV and media redaction services that help educational organisations prepare footage for lawful disclosure while preserving the evidential detail needed for its intended purpose. Faces, name badges, vehicle registration plates, computer screens, documents and other identifying information can be carefully redacted before footage is shared with parents, legal representatives, the police or other authorised recipients.
Educational environments require particularly careful handling because recordings often include children and young people. Manual redaction helps protect the identities of pupils, students, staff and visitors while ensuring the relevant events remain clearly visible for safeguarding investigations, complaints, internal reviews and legal proceedings.
Professional video redaction helps schools comply with UK GDPR, the Data Protection Act 2018 and their wider safeguarding responsibilities, allowing CCTV and body-worn video to be disclosed appropriately without compromising the privacy of individuals who are not directly involved.
Professional video redaction helps schools comply with UK GDPR, the Data Protection Act 2018 and their wider safeguarding responsibilities, whether the footage originates from fixed CCTV systems or body-worn cameras used by authorised staff.
For more detailed guidance, we've also produced a dedicated guide explaining how schools can respond to CCTV-related Subject Access Requests and manage video disclosure responsibly.
Casinos, gaming venues and licensed gambling premises rely on extensive CCTV systems to protect customers, staff and assets, meet regulatory requirements and investigate incidents. With hundreds of cameras monitoring gaming tables, cash handling areas, entrances, hospitality spaces and car parks, these environments generate large volumes of surveillance footage that may need to be reviewed, shared or disclosed.
Aquarius Creative provides secure manual CCTV and media redaction services that help casinos prepare footage for Subject Access Requests (SARs), legal proceedings, regulatory enquiries, insurance claims and internal investigations. Faces, employee ID badges, vehicle registration plates, computer screens, documents and other identifying information can be carefully redacted while preserving the evidential detail needed for its intended purpose.
Casino environments present particular challenges for video redaction. Large crowds, constantly moving people, reflections, changing lighting conditions and multiple overlapping subjects make accurate masking far more demanding than in many other settings. Manual frame-by-frame review helps ensure that individuals remain consistently protected throughout the recording while maintaining the integrity of the evidence.
Although AI-assisted redaction tools can be useful in some situations, complex surveillance footage still benefits from careful human review. Automated systems may struggle with reflections, partial faces, crowded scenes or rapidly changing camera angles, making manual verification essential before footage is disclosed.
Professional manual redaction provides the accuracy, consistency and contextual judgement needed for high-security environments where privacy, regulatory compliance and evidential integrity are equally important.
We can redact:
CCTV
BWV
Dashcam
Mobile phones
Drone footage
Ring doorbells
Photographs
JPEG
PNG
TIFF
MP4
MOV
MXF
AVI
WAV
MP3
Screenshots
Bodycam exports
NVR exports
Hikvision
Dahua
Avigilon
Axis Communications
Bosch
Hanwha Vision (formerly Samsung Techwin)
Uniview
Milestone XProtect
Genetec
Verkada
Axon
Motorola
Reveal
i-PRO
Axis
Organisations that use CCTV, body-worn video or other recording systems are often required to balance transparency with privacy. When footage is disclosed as part of a Subject Access Request (SAR), legal proceedings, insurance claim or internal investigation, the personal information of individuals who are not directly involved may need to be protected before the footage can be shared.
Manual video redaction allows organisations to disclose relevant footage while helping protect the identities of third parties. Aquarius Creative provides secure CCTV, body-worn video, dashcam, image and audio redaction services to support organisations throughout the UK with privacy-conscious media disclosure.
Our manual CCTV and video redaction service starts from £4.50 per minute of footage, with no subscription, software licence or monthly fee.
If your recording contains long periods where nothing happens, we can often work with trimmed clips so you only pay for the footage that actually requires redaction. Every quotation is based on the duration, complexity and level of redaction required.
Turnaround depends on the length of the footage and the complexity of the redaction required. We can often accommodate urgent requests where footage is needed for legal proceedings, Subject Access Requests (SARs) or other time-sensitive matters. Please contact us with details of your project for an estimated timescale.
Yes. Confidentiality is central to our service. Media is transferred, stored and processed using secure workflows and handled only by authorised personnel.
Once your project has been completed and delivered, source media is securely deleted in accordance with our data retention procedures.
Yes. We handle all supplied media securely and operate under a Data Processing Agreement (DPA). Our redaction service is designed to help organisations prepare footage for disclosure in accordance with the UK GDPR and the Data Protection Act 2018.
We provide technical redaction services only. Decisions regarding disclosure, exemptions and legal compliance remain the responsibility of the Data Controller.
We provide manual redaction for:
CCTV footage
Body-worn video (BWV)
Dashcam footage
Mobile phone videos
Drone footage
Photographs
Audio recordings
We can obscure faces, vehicle registration plates, addresses, documents, computer screens, identifying objects and, where instructed, sensitive audio before media is disclosed or shared.
Depending on your requirements, we can redact:
Faces
Vehicle registration plates
Addresses
Computer screens
Paper documents
ID badges
Company logos
Sensitive objects
Audio
Other identifying information
Redaction can be applied using blurring, pixelation, solid masking or other techniques, depending on what is most appropriate for the footage.
When CCTV or other recorded media contains identifiable individuals, organisations have a responsibility to protect the personal information of people who are not entitled to receive a copy of the footage.
Manual video redaction allows footage to be shared for Subject Access Requests (SARs), legal proceedings, insurance claims, internal investigations and other legitimate purposes while helping protect the privacy of third parties.
In most cases, yes.
We regularly work with footage exported from a wide range of CCTV systems, body-worn cameras and dashcams. If your recording uses a proprietary format, simply contact us before sending the footage and we'll confirm compatibility.
Automated AI redaction software can be an effective solution for organisations processing large volumes of routine footage. However, complex scenes involving crowds, reflections, poor lighting, fast movement or multiple subjects often benefit from manual review to ensure personal information is consistently protected.
Aquarius Creative manually reviews every project using professional redaction tools and applies masking in accordance with your written instructions. This approach is particularly well suited to Subject Access Requests (SARs), Data Subject Access Requests (DSARs), legal disclosure, insurance claims and other situations where accuracy and careful handling are essential.
Unlike many software platforms, there are no subscriptions, software licences or minimum contracts. Simply send us the footage you need redacted and pay only for the work completed.
Peter has spent more than two decades working in professional video production and post-production, where accuracy, confidentiality and attention to detail are essential. That experience now helps organisations securely prepare CCTV, body-worn video and other recorded media for disclosure, ensuring personal information is protected without compromising the evidential value of the footage.
Peter works with organisations including local authorities, security providers, IT consultants, CCTV controllers, transport hubs, and insurance professionals who require secure, accurate CCTV redaction for SAR and DSAR requests under UK GDPR. His experience handling evidential and operational footage ensures that identifiable individuals, number plates, and protected information are properly obscured while preserving the integrity of the original recording.
With a strong focus on confidentiality, secure file transfer, and GDPR-compliant workflows, Peter provides reliable redaction services designed to support compliance teams, data protection officers, and operational managers. His approach combines technical precision with a clear understanding of legal responsibilities and sector-specific challenges.
Please see our Data Processing Agreement in the drop down below which explains how Aquarius Creative Limited processes personal data when providing CCTV, video, and photographic redaction services on behalf of clients. DPA and redaction terms available as PDFs on request.
This Agreement is intended to satisfy the requirements of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 where Aquarius Creative Limited acts as a Data Processor on behalf of a client acting as the Data Controller.
Data Processor: Aquarius Creative Limited, Email: pete@aquariuscreative.uk
Data Controller: The client or organisation supplying CCTV footage, video files, photographs, or related media for processing services.
For the purposes of this Agreement, "Client" means the Data Controller engaging Aquarius Creative Limited to provide processing services.
Aquarius Creative Limited provides media redaction and editing services, including but not limited to:
CCTV redaction
Facial blurring
Vehicle registration redaction
Object or identity masking
Photo redaction and anonymisation
Video editing directly related to privacy compliance
Subject Access Request (SAR) preparation and redaction
Processing is carried out solely for the purpose of completing the services requested by the client.
The client remains the Data Controller and retains responsibility for:
Ensuring they have a lawful basis for collecting and sharing the footage or images;
Obtaining any necessary permissions or authorisations;
Responding to data subject requests;
Ensuring compliance with applicable privacy laws.
Aquarius Creative Limited acts only as a Data Processor and processes personal data solely in accordance with the client’s instructions.
By supplying files to Aquarius Creative Limited, the client confirms they are authorised to share the materials for processing purposes.
Aquarius Creative Limited provides technical redaction and editing services only and does not provide legal advice, compliance advice, or determinations regarding the disclosure of personal data.
The Data Controller remains solely responsible for:
Determining which information should be disclosed, withheld, redacted, anonymised, or retained;
Assessing compliance with the UK GDPR, Data Protection Act 2018, Freedom of Information legislation, Subject Access Requests, court orders, insurance requests, or any other disclosure obligations;
Providing clear written instructions regarding any required redactions.
Aquarius Creative Limited shall perform redaction work in accordance with the instructions supplied by the Data Controller.
The Data Controller is responsible for reviewing all redacted materials prior to disclosure or release to any third party and confirming that the completed redactions satisfy their legal and operational requirements.
Unless otherwise agreed in writing, delivery of redacted materials shall be deemed a draft for client review. The Data Controller remains responsible for confirming that all required redactions have been completed prior to disclosure or publication.
Aquarius Creative Limited reserves the right to decline any instruction that it reasonably believes may breach applicable law, court orders, regulatory requirements, or professional obligations.
The materials provided may contain personal data including:
Images or video recordings of identifiable individuals;
Vehicle registration numbers;
Audio recordings where applicable;
Location, date, and time information captured within media files.
No special category data is intentionally requested, although such data may incidentally appear within supplied footage.
Aquarius Creative Limited takes appropriate technical and organisational measures to protect personal data, including:
Encryption of locally stored files and transmitted data;
Secure handling of physical storage media;
Restricted access to files and projects;
Password-protected systems and devices;
Use of reputable file transfer and cloud storage providers where required for service delivery;
Reasonable steps to ensure that third-party providers maintain appropriate security measures and data protection standards;
Deletion of files once services are completed and payment obligations have been settled;
Access to client materials will be restricted to Aquarius Creative Limited personnel and approved service providers where access is necessary for the provision of the contracted services.
Clients may provide files through:
Secure digital transfer services;
Encrypted cloud sharing links;
Physical delivery or collection of storage media.
Aquarius Creative Limited will take reasonable steps to ensure that client data is stored and processed within the United Kingdom or in jurisdictions recognised as providing an adequate level of data protection under applicable data protection legislation.
Project files and related media are retained only for as long as reasonably necessary to:
Complete the agreed work;
Allow for revisions or amendments;
Confirm successful delivery;
Settle invoices and payment obligations.
Unless otherwise agreed in writing, project files will normally be deleted within 30 days of project completion and settlement of all invoices. Where a client requires a longer retention period, this must be agreed in writing prior to project completion.
Aquarius Creative Limited treats all client materials as confidential and will not disclose, share, or use supplied files for any purpose other than completing the contracted services, unless required by law.
Aquarius Creative Limited may use trusted third-party service providers solely for secure file transfer or temporary storage purposes, including but not limited to:
Such providers are used only where necessary for service delivery and are expected to maintain appropriate security standards.
In the event of a suspected personal data breach affecting client materials, Aquarius Creative Limited will notify the client without undue delay and provide reasonable cooperation in resolving the matter.
As Data Controller, the client remains responsible for responding to requests from individuals relating to their personal data, including access, erasure, or objection requests.
Aquarius Creative Limited will reasonably assist where required and appropriate.
Each party remains responsible for complying with its respective obligations under applicable data protection laws.
Aquarius Creative Limited’s liability under this Agreement shall be limited to the value of the services supplied unless otherwise required by law.
Aquarius Creative Limited shall not be responsible for errors, omissions, or disclosure decisions arising from incomplete, inaccurate, ambiguous, or changing instructions supplied by the Data Controller.
Aquarius Creative Limited shall not be liable for any disclosure, publication, or release of materials by the Data Controller or any third party following delivery of the completed work.
This Agreement shall be governed by and interpreted in accordance with the laws of England and Wales.
For any questions relating to this Agreement or data protection matters, please contact: Aquarius Creative Limited, Email: pete@aquariuscreative.uk
