You have one calendar month to respond to a SAR. Start by verifying the identity of the requester (to avoid unauthorised disclosure), then log the date of receipt and start compiling relevant data.
DSARs apply to all formats - emails, call logs, and video footage. If your CCTV system captures individuals in identifiable ways (faces, number plates, uniforms), this falls under personal data.
Before releasing any data, redact third-party personal information to avoid breaching their privacy rights. For CCTV recordings, this means blurring or masking other individuals, vehicle registrations, or sensitive areas. Also consider keypad entry systems, computer screens and confidential documentation that might be visible in the footage.
Failing to redact properly can lead to GDPR violations and potential fines.
Manually redacting video is time-consuming and prone to errors. Our CCTV video masking and redaction service ensures GDPR-compliant redaction of faces, screens, and other identifying features in your footage.
We help businesses, schools, councils, and organisations across the UK respond quickly and securely to SARs involving video evidence.
Once redacted, provide the information in a commonly used format - often a secure digital file or encrypted email. Clearly explain what you’ve included and any exemptions used under GDPR.
For futher information 👉 See the ICO’s official SAR guidance
Handling SARs correctly protects your organisation from legal risk and reinforces public trust. If your request involves CCTV footage, using a trusted video redaction service is not just smart - it’s essential for compliance.
Need help preparing video footage for a Subject Access Request?
Contact Aquarius Creative today for GDPR-compliant CCTV redaction and masking services.
Aquarius Creative is based in the UK and was incorporated in 2003. As a sole proprietor, my company gives you the benefit of personalized attention and dedicated service.
With no large team to navigate through or hierarchy to manoeuvre, you can feel confident that your CCTV Video Redaction needs will be addressed promptly and efficiently.
This direct line of communication ensures clear understanding of project goals, quick turnaround times, and a personalised touch tailored to your individual needs.